Terms & Conditions

  1. Overview of playtimex.it.com By accessing or using playtimex.it.com, you agree to abide by these Terms & Conditions. They establish your rights, responsibilities, and the rules governing your use of our gaming platform. Please review them carefully.
  2. Account Setup
    1. Registration: You must supply accurate personal information when creating an account. One account per person is permitted to ensure fairness and security.
    2. Age Requirement: Account holders must be at least 18 years old or have explicit parental consent.
    3. Credential Security: You are responsible for safeguarding your login details. All actions conducted under your account are deemed your responsibility.
  3. Purchase Terms
    1. Displayed Pricing: All game costs are shown in GBP for UK customers and include applicable taxes.
    2. Accepted Payments: We accept major credit and debit cards, PayPal, and other local options available at checkout.
    3. Key Delivery: Upon payment confirmation, your digital key or download link is issued instantly. Delivery times may vary based on server load.
    4. Pre-order Policy: Pre-order payments are processed in full at purchase, with keys released on the official launch date.
  4. Refund Policy
    1. Unused Keys: Requests for refunds on unredeemed digital codes are accepted within 14 days of purchase, in line with our refund guidelines.
    2. Activated Titles: Refunds for redeemed games are subject to the publisher’s individual terms.
    3. Technical Issues: If a key fails for confirmed compatibility reasons, a refund may be issued upon verification by our support team.
  5. Intellectual Property & Licensing playtimex.it.com operates as a licensed digital distributor. All game licences comply with publisher End User Licence Agreements (EULAs). Original rights remain with the creators.
  6. Availability & Liability While we strive for uninterrupted service, playtimex.it.com cannot guarantee constant uptime and is not liable for external disruptions (e.g., server outages). Our liability is limited to the purchase price paid.
  7. Modifications to Terms We reserve the right to update these Terms & Conditions at any time. Significant revisions will be posted on our website and, when applicable, notified via email.
  8. Contact Support For questions regarding these terms, please contact our support team at contact@playtimex.it.com. We’re available 24/7 to assist.